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TRIART Privacy Policy

Privacy Policy

Last Updated: March 17, 2025

TRIART Inc. (hereinafter referred to as "we", "our", or "the Company") is committed to protecting the personal information of users obtained in connection with the provision of our products, apps, services, websites, and any other offerings (collectively referred to as “our services”). This Privacy Policy (hereinafter, “this Policy”) outlines how we collect, use, and protect personal information in accordance with applicable laws and regulations.

1. Personal Information We Collect

We collect the following categories of personal information:

(1) Registration Information and Identifiers

  • Name, gender, email address, account ID and password, MAC address, device username, etc.

(2) Usage Information

  • Detailed data related to access and activity on our services (traffic data, location information, logs, other communication data, accessed resources, and usage patterns).

(3) Technical and Network Information

  • Information about your device and internet connection (IP address, cookie IDs, OS, browser type, mobile network, location data, time zone, phone number, etc.)

  • Metadata and other information associated with files stored on your device

  • Connection and usage information related to your internet activity and access to our services

(4) Marketing and Communication Preferences

  • Preferences and content related to marketing and communication activities

(5) Other Information You Provide

  • Inquiries, feedback, and other communications submitted to us

2. Purposes of Use

We collect and use personal information for the following purposes:

  1. To register users and verify identity when using our services

  2. To provide and maintain our services, including after-sales support

  3. To process payments related to our services

  4. To prevent and respond to fraudulent or unauthorized activity

  5. To ensure proper maintenance and management of our services

  6. To analyze marketing data and implement relevant marketing strategies

  7. To provide and promote our own or third-party products and services based on user attributes and behavior

  8. To improve our services and develop new products or services

  9. To respond to user inquiries and communicate with users

  10. To provide information to third parties as described in this Policy

3. Sharing with Third Parties

(1) Service Providers and International Transfers

We may share personal information with third-party service providers for the purposes outlined above, including the following overseas entities:

United States

  • Google LLC

  • Amazon Web Services, Inc.

  • Microsoft Corporation

About Data Protection in the U.S.:
Please refer to the following link provided by the Personal Information Protection Commission of Japan:
https://www.ppc.go.jp/enforcement/infoprovision/laws/offshorereportamerica/

Safeguards Taken by Third Parties:
These third parties have implemented safeguards that align with the eight principles of the OECD Privacy Guidelines.

(2) Other Circumstances of Disclosure

We may also disclose personal information to third parties in the following cases:

  1. When required by law

  2. When necessary to protect life, body, or property and it is difficult to obtain consent

  3. When necessary to promote public health or the sound development of children and obtaining consent is difficult

  4. When cooperating with government or municipal agencies, and obtaining consent may hinder operations

  5. In any other case permitted by law

4. Joint Use of Personal Information

We may share personal information as follows:

  • Data items shared: Information listed in Section 1 above

  • Purpose of use: Same as stated in Section 2

  • Shared with: Our subsidiaries and affiliates

  • Party responsible for management:
    TRIART Inc.
    4-10-19 Katakasu, Hakata-ku, Fukuoka 812-0036, Japan
    Representative Director: Kentaro Imazu

5. Data Security Measures

We take appropriate organizational and technical measures to prevent unauthorized access, leakage, loss, or damage of personal information. This includes internal policies, employee training, access controls, encryption, and other safeguards. We also supervise employees and service providers who handle personal information to ensure secure management.

6. Requests Regarding Personal Information

We will respond to the following requests in accordance with applicable laws:

(1) Notification of Purpose / Disclosure

You may request notification of the purpose of use, or disclosure of personal information or third-party sharing records. However, we may deny such requests in the following cases:

  • When disclosure may harm the rights or safety of the user or third parties

  • When disclosure would significantly interfere with our operations

  • When disclosure violates laws and regulations

  • When we cannot verify the request is made by the user

A processing fee may apply for such requests.

(2) Correction / Addition / Deletion

You may request correction, addition, or deletion of your personal information. We will investigate without delay and respond as appropriate within the scope permitted by law.

(3) Suspension of Use or Sharing

You may request suspension of use or sharing of your personal information. We will respond in accordance with applicable law.

(4) How to Submit Requests

Please contact us via the inquiry form listed below.

7. Use of Cookies

We use cookies and similar technologies for tracking and analytics to provide our services. For details, please refer to our separate [Cookie Policy].

8. Changes to This Policy

We may update this Policy from time to time. When revised, the updated version will be posted on our website. Please review the most current version available. The date of last update is indicated at the top of this page.

9. Contact Information

If you have any questions, concerns, or complaints about this Policy or the handling of your personal information, please contact:

TRIART Inc. – Privacy Protection Officer

4-10-19 Katakasu, Hakata-ku, Fukuoka 812-0036, Japan
Representative Director: Kentaro Imazu

Cookie Policy

TRIART Inc. ("we", "our", or "the Company") uses cookies to ensure appropriate information delivery to users and to maintain the security of our website.

About Cookies

Cookies are small data files that store information about your browsing activity on your device (such as a PC or smartphone).
Cookies may be set by us (first-party cookies) or by third parties (third-party cookies).

Purposes of Using Cookies

We use cookies for the following purposes:

  1. To provide users with appropriate and personalized information

  2. To ensure the security of data submitted through our contact forms

  3. To understand and analyze how our website is being used

Cookie List

Google Inc.

CookieYes

Microsoft Corporation

Disabling Cookies

Users may disable all cookies except for essential ones via the settings on this website.
Third-party cookies can also be disabled by adjusting browser settings:

You can also opt out of Google Analytics tracking by using the Google Analytics Opt-out Add-on:

Revisions to This Cookie Policy

We may update this Cookie Policy without prior notice.
Any changes will take effect at the time the revised policy is published on our website.