Harassment Prevention Policy
Basic Policy on Harassment Prevention
Basic Policy on Harassment Prevention
■ Basic Policy on Customer Harassment
We respond sincerely and courteously to our customers and business partners and strive to provide better products and services.
However, when words or actions by customers or business partners exceed socially accepted limits and harm the working environment of employees (customer harassment), the Company will take a firm stance to protect its employees.
The following conduct may constitute customer harassment.
Assault, injury, threats, verbal abuse, insults, and similar conduct
Intimidating behavior or loud reprimands
Prolonged detention, refusing to leave, or repeated persistent demands
Demands unrelated to business or extremely difficult to address
Sexual remarks or stalking
Defamation of individual employees, or photographing them without permission and posting the images on social media
In serious cases, we may stop responding, refuse business transactions or service, or notify the police.
We have established a consultation desk for customer harassment and inform our employees about it.
■ Policy to Prevent Sexual Harassment of Job Applicants and Others
We do not tolerate sexual conduct toward job applicants or others during recruitment activities, including interviews, information sessions, and internships.
If an employee engages in such conduct, we will take strict action in accordance with work rules and other policies. We will also respond appropriately to consultations from job applicants and others.
October 1, 2026
TRIART Co., Ltd.
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